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| 005 | 20250828043159.0 | ||
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| 020 | _a9788177587623 | ||
| 082 | _a658.8 D 983 C | ||
| 100 | _aDyche, Jill | ||
| 245 | 4 | _aThe CRM Handbook: A business guide to customer relationship management | |
| 260 |
_aNew Delhi _bPearson _c2012 |
||
| 300 | _a331 p. | ||
| 690 | _aCustomer retention | ||
| 700 | _aDyche, Jill/ | ||
| 942 | _cBK | ||
| 999 |
_c2259 _d2259 |
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