000			00396nam a2200157Ia 4500
005			20250828043153.0
008			250826s9999||||xx |||||||||||||| ||und||
020			_a81-317-2540-5
082			_a658.812 P345C
100			_aPeelen,Ed
245		0	_aCustomer relationship management
260			_aNew Delhi _bPearson Education _c2011
300			_axvi p. + 433
690			_aManagement
942			_cBK
999			_c1527 _d1527