Taylor, Shirley <br/><br/>
Communication for business: A practical approach 

 - 4th ed. 
 - New Delhi  Pearson Education  2006 
 - xix p. + 429p. 
<br/><br/><label>ISBN: </label>81-317-0516-1 
<br/><br/><label>Dewey Class. No.: </label>658.45 T212C