TY  - BOOK
AU  - Sharma, Sunil
AU  - Sharma, Sunil/
TI  - Total quality management: concepts, strategy and implementation for operational excellence
SN  - 9789351502814
U1  - 658.4013 Sh23T 
PY  - 2018///
CY  - New Delhi
PB  - Sage
ER  -