TY  - BOOK
AU  - Raab, Gerhard
AU  - Riad A. Ajami/Vidyaranya B. Gargeya/G.Jason Goddard/
TI  - Customer relationship management: a global perspective
SN  - 9788186268575
U1  - 658.812 R11C 
PY  - 2015///
CY  - Hampshire (England)
PB  - Gower Pub.
ER  -