Raab, Gerhard <br/><br/>
Customer relationship management: a global perspective 

 - Hampshire (England)  Gower Pub.  2015 
 - ix p. + 204p. 
<br/><br/><label>ISBN: </label>9788186268575 
<br/><br/><label>Dewey Class. No.: </label>658.812 R11C