Customer driven services management
Balachandran,S.
Customer driven services management - 2nd ed. - New Delhi Response Books 2004 - xiii p. + 304
0-7619-3255-0
658.8120954 B18C
Customer driven services management - 2nd ed. - New Delhi Response Books 2004 - xiii p. + 304
0-7619-3255-0
658.8120954 B18C
